Incidents | AjaxVPN Incidents reported on status page for AjaxVPN https://status.ajaxvpn.org/ en OpenVPN Network Maintenance https://status.ajaxvpn.org/incident/738542 Mon, 06 Oct 2025 14:25:00 -0000 https://status.ajaxvpn.org/incident/738542#e53b8b64306657a2cc2a3cdfbc24dcd079de3a797ed206f3db8aaaac5291084e Our engineering team is migrating all OpenVPN servers to a new high-performance environment that operates entirely from volatile memory. This transition will enhance connection speeds, reduce latency, and further reinforce data privacy. During this maintenance window, OpenVPN services may be temporarily unavailable or experience brief interruptions. US-VA-1 Elevated Latency to CloudFlare https://status.ajaxvpn.org/incident/720033 Mon, 22 Sep 2025 15:06:00 -0000 https://status.ajaxvpn.org/incident/720033#ff1cb94462abd1e748b2fca031c264d1070c7f011b4452507bf7757a2b326212 This issue is resolved. US-VA-1 Elevated Latency to CloudFlare https://status.ajaxvpn.org/incident/720033 Sun, 14 Sep 2025 09:51:00 -0000 https://status.ajaxvpn.org/incident/720033#ead332b2a9d321f30e9a3d657342ae7cce35fe3551288183c307869afcd92af2 We apologize for the continued delays. Our team is still actively investigating the elevated latency from US-VA-1 when connecting to Cloudflare. We’ll provide another update as soon as more information becomes available. Thank you for your patience and understanding. US-VA-1 Elevated Latency to CloudFlare https://status.ajaxvpn.org/incident/720033 Sun, 07 Sep 2025 20:46:00 -0000 https://status.ajaxvpn.org/incident/720033#0f1dce5a816976f82c440ff890ea6a7238271e9c495f101698ca17e2e56fa81b We are currently investigating reports of elevated latency from our US-VA-1 location when connecting to Cloudflare. Our team is actively monitoring the situation and working to identify the root cause. Further updates will be shared as soon as more information becomes available. WireGuard Network Optimization & Gaming Enhancements https://status.ajaxvpn.org/incident/711028 Wed, 03 Sep 2025 11:34:08 -0000 https://status.ajaxvpn.org/incident/711028#db33f356162d145d8b227d697720ddbce807772240c07c4d215fed8f62054e52 Maintenance completed WireGuard Network Optimization & Gaming Enhancements https://status.ajaxvpn.org/incident/711028 Sun, 31 Aug 2025 11:34:08 -0000 https://status.ajaxvpn.org/incident/711028#7bb29b6fe8d322aae3739bc0073ce1f46889e919e04cebaba70d5ef39e27f1e3 We’re performing scheduled upgrades across the AjaxVPN WireGuard network to further reduce latency and improve performance for gaming traffic. These optimizations are part of our ongoing effort to fine-tune routing and ensure every region runs at peak efficiency. No downtime is expected during this window. If any interruptions do occur, traffic will be instantly rerouted through backup nodes to keep your connection stable. Behind the scenes, we’re continuously working to strengthen and optimize AjaxVPN so you can enjoy a faster, smoother, and more reliable gaming experience. GER-FRA-1 Connectivity Issues https://status.ajaxvpn.org/incident/704978 Tue, 12 Aug 2025 18:16:00 -0000 https://status.ajaxvpn.org/incident/704978#fbe6fae8d51dcc014f36697c7de85652cd1720f275c70a98c0b46f8c0c03a3ab We have completed the operating system reinstallation on the affected server. Upon further investigation, we identified that a firewall rule was inadvertently configured to block all UDP traffic, resulting in WireGuard being unable to function. The rule has been corrected, and services are now being restored. GER-FRA-1 Connectivity Issues https://status.ajaxvpn.org/incident/704978 Tue, 12 Aug 2025 15:51:00 -0000 https://status.ajaxvpn.org/incident/704978#20634f96c58c4caa7361bebda18cd3cb7ee44ed0bca20b37307ff44e5992dfe1 We have identified the root cause of the issue. A full operating system reinstallation on the affected server is required; however, the process is not completing successfully. Our team is currently in contact with the provider to expedite resolution. Further updates will be provided as soon as possible. GER-FRA-1 Connectivity Issues https://status.ajaxvpn.org/incident/704978 Tue, 12 Aug 2025 15:31:00 -0000 https://status.ajaxvpn.org/incident/704978#96489bafd9ee72da3dfc94cbf0b7f7562a0ffacd2bd16b301cd5ea0964f24b02 We are currently investigating connectivity issues affecting the GER-FRA-1 link. Our engineering team is actively working to identify the cause and implement a resolution. Further updates will be provided as more information becomes available.