GER-FRA-1 Connectivity Issues
Resolved
Aug 12 at 09:16am HDT
We have completed the operating system reinstallation on the affected server. Upon further investigation, we identified that a firewall rule was inadvertently configured to block all UDP traffic, resulting in WireGuard being unable to function. The rule has been corrected, and services are now being restored.
Affected services
Updated
Aug 12 at 06:51am HDT
We have identified the root cause of the issue. A full operating system reinstallation on the affected server is required; however, the process is not completing successfully. Our team is currently in contact with the provider to expedite resolution. Further updates will be provided as soon as possible.
Affected services
Created
Aug 12 at 06:31am HDT
We are currently investigating connectivity issues affecting the GER-FRA-1 link. Our engineering team is actively working to identify the cause and implement a resolution. Further updates will be provided as more information becomes available.
Affected services